Shipping Policy
At Watchocare, we aim to process and deliver your order safely and efficiently. Once your order is confirmed, it will be prepared for dispatch and handed over to our delivery partner.
Order Processing
Orders are generally processed after payment/order confirmation. Processing time may vary depending on product availability and order details.
Delivery Time
Delivery time depends on your location, courier availability and other factors. The estimated delivery time will be communicated or displayed during the ordering process where applicable.
Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.
Order Tracking
Once your order has been dispatched, tracking information may be provided through the contact details associated with your order.
Delivery Delays
Delivery may occasionally be delayed due to circumstances such as weather conditions, courier issues, public holidays, remote locations or other events beyond our control.
Incorrect Address
Please make sure your shipping address, phone number and PIN code are correct before placing your order. Watchocare may not be responsible for delays or failed delivery caused by incorrect or incomplete information provided by the customer.
Damaged Package
If your package appears damaged when delivered, please document the condition of the package and contact Watchocare customer support as soon as possible with your order details and supporting photos/videos.
Need Help?
For questions regarding shipping or your order, please contact our customer support team through the Contact Us page.